34 years serving local and global firms, since 1991
iamonly1me4u@gmail.com
iamonly1me4u@gmail.com
Welcome to MY DUO page
THE START
DUO Publications & Documentation R&D, a contractor-specific technical and creative documentation company, began in a kitchen at my home on Diane Drive in Westtown Township east of the Borough of West Chester, Pennsylvania, in September of 1991. In June of 2010, I moved the company to Melissa Lane in East Goshen Township of the same Borough. Both locations are in beautiful Chester County.
I began my career in technical publications in 1964, when I had a Summer job at Vertol Helicopters in Morton, Pennsylvania founded by the remarkable Helicopter genius, Frank Piasecki. I spent the Summer putting decals on helicopter desktop models for the Audio Visual Arts Department. My next Summer job was at the Philadelphia Airport (the old overseas terminal) filing Military Specifications for a gentleman known as Harry Groh (see references below). How did I get these jobs? I was adopted by Norman C. Taylor, Frank's Chief Engineer who married my mother, Clementine.
DUO Publications & Documentation R&D, a contractor-specific technical and creative documentation company, began in a kitchen at my home on Diane Drive in Westtown Township east of the Borough of West Chester, Pennsylvania, in September of 1991. In June of 2010, I moved the company to Melissa Lane in East Goshen Township of the same Borough. Both locations are in beautiful Chester County.
I began my career in technical publications in 1964, when I had a Summer job at Vertol Helicopters in Morton, Pennsylvania founded by the remarkable Helicopter genius, Frank Piasecki. I spent the Summer putting decals on helicopter desktop models for the Audio Visual Arts Department. My next Summer job was at the Philadelphia Airport (the old overseas terminal) filing Military Specifications for a gentleman known as Harry Groh (see references below). How did I get these jobs? I was adopted by Norman C. Taylor, Frank's Chief Engineer who married my mother, Clementine.
IT HELPS TO KNOW SOMEONE IN A HIGH PLACE
An interesting aside involves my adoptive father, Norman C. Taylor, who when serving the American Navy aboard an aircraft carrier, volunteered to cross-train into helicopters and ended up the Chief Engineer for Vertol Helicopters founded by "Twirlybird" *Frank Piasecki, helicopter legend. Norman adopted me in the 1960s, and was my mother Clementine's second husband. I went from being Gregory St. John Sidoroff to Gregory St. John Taylor in 1966 while in Basic Training at Lackland AFB. At the time, he was Asst. Director of Engineering when the Director, *Lee Douglas was elected to represent Boeing Helicopters around the world.
As a result, I was proud to meet *Igor Sikorski at one of the meetings of the *American Helicopter Society conventions in Washington DC. Norman was Treasurer at the time, I believe. Meeting Frank Piasecki and his wife Vivian, was a pleasure.
I began working Summer jobs at Boeing down at the Philly airport, Plant C, at the old bridge location for *Harry Groh sorting out Military Specification files. Before this, I worked for Vertol's Audio Visual Arts (AVA) Department in Morton, Pennsylvania, putting decals on helicopter desktop models working with *Harry Weinert, famous cartoonist.
Over the years, I worked for AVA as a freelancer and contractor on the......
107 II
CH-46
CH-47 Chinook
Surface Transportion Systems
LAMPS Proposal
UTTAS Proposal
BO-105
Heavy Lift development
Tilt-wing project
Others
For most of these, *Bob Goodier, well-know watercolorist, was the department head. Bernie Markovitz was my mentor. I go to West Chester's RotorFest when I can. It is wonderful.
REFERENCES:
* https://www.lambiek.net/artists/w/weinert_harry.htm
* http://www.dominoeffect.net/DavidM2/lee-l-douglas-pioneer-hall/
* https://en.wikipedia.org/wiki/Frank_Piasecki
* https://fcc.vtol.org/?page_id=2
* https://www.britannica.com/biography/Igor-Sikorsky
* (Harry Groh) https://vtol.org/what-we-do/benefits-of-membership/the-gold-circle-club
An interesting aside involves my adoptive father, Norman C. Taylor, who when serving the American Navy aboard an aircraft carrier, volunteered to cross-train into helicopters and ended up the Chief Engineer for Vertol Helicopters founded by "Twirlybird" *Frank Piasecki, helicopter legend. Norman adopted me in the 1960s, and was my mother Clementine's second husband. I went from being Gregory St. John Sidoroff to Gregory St. John Taylor in 1966 while in Basic Training at Lackland AFB. At the time, he was Asst. Director of Engineering when the Director, *Lee Douglas was elected to represent Boeing Helicopters around the world.
As a result, I was proud to meet *Igor Sikorski at one of the meetings of the *American Helicopter Society conventions in Washington DC. Norman was Treasurer at the time, I believe. Meeting Frank Piasecki and his wife Vivian, was a pleasure.
I began working Summer jobs at Boeing down at the Philly airport, Plant C, at the old bridge location for *Harry Groh sorting out Military Specification files. Before this, I worked for Vertol's Audio Visual Arts (AVA) Department in Morton, Pennsylvania, putting decals on helicopter desktop models working with *Harry Weinert, famous cartoonist.
Over the years, I worked for AVA as a freelancer and contractor on the......
107 II
CH-46
CH-47 Chinook
Surface Transportion Systems
LAMPS Proposal
UTTAS Proposal
BO-105
Heavy Lift development
Tilt-wing project
Others
For most of these, *Bob Goodier, well-know watercolorist, was the department head. Bernie Markovitz was my mentor. I go to West Chester's RotorFest when I can. It is wonderful.
REFERENCES:
* https://www.lambiek.net/artists/w/weinert_harry.htm
* http://www.dominoeffect.net/DavidM2/lee-l-douglas-pioneer-hall/
* https://en.wikipedia.org/wiki/Frank_Piasecki
* https://fcc.vtol.org/?page_id=2
* https://www.britannica.com/biography/Igor-Sikorsky
* (Harry Groh) https://vtol.org/what-we-do/benefits-of-membership/the-gold-circle-club
SUMMARY OF THE REST, AS FREELANCER, CONTRACTOR AND DIRECT OVER THE YEARS
- Allscripts, Great Valley, PA, Responsible for research, creation and update of healthcare software product documentation, HSPD, which included help and manual products; received training in AGILE methodology to assist in approved company processes; provided a diversity of subject matter expert services, SMEs.
- MedRisk, Inc., King of Prussia, PA, Responsible for all documentation and training on SalesForce.com implementation for internal Call Center product and external multi-customer portal; SME for remainder of company on installations.
- AIG GMD, Wilmington, DE, Conduct Gap Analysis, current state/future state involving automated insurance tools for international division.
- TNS/Kantor Media, West Chester, PA, Manage IT, SOX effort for company newly acquired by public entity; determine compliance, create documentation including policies and procedures, specifications and standards; perform internal audits prior to actual external audit; required to work with parent company in England.
- International Decision Science Team, Barclay Card, Wilmington, DE, Documentation Specialist, create and establish a documentation standard for the various documents received, held and/or produced by the International Decision Team.
- Mack Information Systems, Inc., Abington, PA, Documentation Specialist, create second-generation Operator’s Guide for Plexxiun™ (monitoring, recording an alarm systems for Life Science processes). 21 CRF Part 11.
- SEI, Oaks, PA, and London, England, Document the operations side of a new global wealth platform comprising straight-through processing of all financial instruments in a world-wide market; FSA controls and procedures documentation.
- Genesis Health Systems, Kennett Square, PA, SOX, Sarbanes-Oxley consulting and IT/IS documentation services for SOX audits and internal compliances.
- DuPont Company, Wilmington, DE, SOX, Sarbanes-Oxley consulting and ITS documentation services for SOX audits and internal compliances.
- IKON Office Solutions, Inc., Malvern, PA, SOX, On-line ordering system front and back-end documentation; Document-critical development sessions and revise, existing specifications; Sarbanes-Oxley consulting and ITS documentation services for SOX audits and internal compliances; document field-support meetings, perform help desk tasks as well as customer services and data forms creation.
- Spring Mill Fire Company, Spring Mill, PA, engineer a first-class website; develop and implement 9/11 presentation for company and association personnel and their guests.
- Computer Services Corporation (CSC), Newark, DE, Provide guidance document (prototype quality manual) for division preparing for ISO 9001, 9000-3 and ISO 9004-2 combined certification.
- Computer Nuggets, Florida, Provide help screens and written manual for time scheduling software.
- TEKsystems, Plymouth Meeting, PA, Provide quality assurance research, writing and editing for telecommunications systems installation company seeking direct client, as well as, TL 9000 certification; provide consulting services.
- Wawa, Inc., Wawa, PA, Provide executive-level consulting and discrete training; produce manuals for all software systems; provide rank-and-file training on an as-need basis; document help desk.
- National Foam, Lionville, PA, Write and illustrate parts catalogs for Aramco ME-1734, all-terrain, 6-wheel-drive foam pumper for strategic airports; provide digital photography services; provide quality manual support for ISO 9001 certification.
- Brandywine School District, Claymont, DE, Convert over 100 NCR forms to electronic formats including Adobe Acrobat form fill, MS Word form fill, and HTML.
- MAX Control Systems, Lansdale, PA, Update power plant, process control technical manuals.
- PartyLand International, Plymouth Meeting, PA, Provide writing and editing support to party-products retail corporate offices and stores.
- Kash ‘N’ Gold, Ronconkoma, NY and Hong Kong, China, Write and illustrate user manuals for prototype Harley Davidson & Schwinn scooters including state-of-the-art booster-tail and electric-drive models for J.C. Penney.
- Delaware Auto Auction, Smyrna, DE, Provide consulting, digital photography, advertising & marketing products for automobile auction and sales.
- Datametrics, Alexandria, VA, Upgrade existing manual on capacity planning software; edit, update additional documentation.
- General Instrument Corp., Horsham, PA, Write and improve sets of disaster-recovery manuals; index existing broadband manuals.
- ESCO/Datron, Aston, PA, Update existing technical manuals for aircraft arresting gear and drone launchers; edit and illustrate.
- OASYS Group, Inc., Naperville, IL, Create new infrastructure for proprietary website addressing programmable numerical controllers.
- MBNA, America, Newark, DE, Provide database information on auto industry products for insurance group; perform research functions; assist on online screen development.
- Zitel Corporation, Fremont, CA, Produce manuals and online help for mainframe capacity planning software; responsible for award-winning designs.
- Performance & Modeling, Inc., Cherry Hill, NJ, Produce manuals & online help for capacity planning software product.
- DecisionOne, Frazer, PA, Develop field-support manuals for equipment repair contract items; design process logic diagrams and presentations.
- Smiths Industries, Malvern, PA, update commercial aircraft instrumentation manuals per ATA-100 specification.
- Baja Software Systems, West Chester, PA, Write manuals involving cellular phone billing system software.
- Corporate Management Solutions, Norwalk, CT, Write user manuals for investment software.
- Artemis International, Wayne, PA, and Slough, United Kingdom (UK), Provide user and admin guides; develop tutorials for project management software.
- Weyerhaeuser Paper Co., Valley Forge, PA, Produce task-intensive modular manuals for paper inventory software; assist in the development and staffing of permanent documentation support group.
- Lucas Management Systems, Wayne, PA, and Slough, United Kingdom (UK), Provide user and admin manuals for project management software; develop tutorials.
- SubMicron Systems, Inc., Allentown, PA, Create technical user, maintenance and installation manuals for silicon wafer cleaning equipment array; develop client documentation and field support manuals.
- E. J. Sprague Co., North East, MD, Create, design and maintain website pages for supplier of janitorial goods and services.
- Infante Enterprises, Glen Mills, PA, Provide documentation to support state-of-the-art, document-intensive retail products and services group; develop no-smoking calendar documentation.
- Strategic Weather Systems, Wayne, PA, Produce multiple technical manuals for weather forecasting software.
- Bell Atlantic Business Systems Services, Inc., Frazer, PA, Produce operations, field and training manuals for desktop-to-mainframe systems contract repair group originally providing Sorbus services; provide usability evaluation support for products.
- George Zeller, CPA, Lansdowne, PA, Perform consulting and training in software and equipment products for CPA.
- OMSF, The Band, Glen Mills, PA, Produce cover art and write CD jacket promotional material for speed metal band.
- AA Cooling, Bristol, PA, Create, design & maintain website pages for supplier of air conditioning and radiator repair services (daughter’s job; I was in support role).
- Aft Deck Restaurant, North East, MD, Provide PC consulting; create promotional documents for river-side restaurant; provide digital photography services.
- Chemical Leaman Tank Lines, Lionville, PA, Produce formal corporate policies and procedures for national chemical and food products tank truck company.
- CDM Federal Programs Corporation, King of Prussia, PA, Word processing assignment involving environmental reports.
- North East River Yacht Club, North East, MD, Produce promotional and entertainment products for yacht club.
- Empire Abrasive Equipment Company, Langhorne, PA, Perform software array onsite training in a variety of office-level products.
- North American Window & Door Company, West Chester, PA, Create task-intensive desktop manuals for accounting workstation; perform Usability Evaluation.
- Patrick J. Schuler Company, Schwanksville, PA, Provide promotional and advertising material for home-level carpentry service.
- Little Frankie’s Fabulous Fleamarket, Smyrna, DE, Create sales and marketing brochures, leaflets and cartooning services for road-side fleamarket; develop Frankie logo.
- Mixed Media Works, Blue Bell, PA, Produce software training and orientation material for on-CD delivery.
- Chubb Institute, Swarthmore, PA, Provide software training manuals for trainers in a variety of products/courses.
- Product Systems International, Lancaster, PA, Produce seven content documents for AMP Corporation touch-screen, computer-controlled wire harness manufacturing machine.
- Day One Software, Wayne, PA, Create multiple manuals in support of real estate software package array.
- Foamink Technologies, West Chester, PA, Write manuals in support of environmentally safe printing ink technology; provide all illustrations and on-site sketch art.
- R&R Sales, Quakertown, PA, Provide promotional and advertising material to fruit and vegetable retailer.
- Fighting Back, Paoli, PA, Provide software array training for physical therapy organization.
- Busy B Cleaning, Glen Riddle, PA, Provide promotional and advertising material for home cleaning business.
- InteRRide, Picscataway, NJ, Write internet & hardcopy user manuals plus provide online help for public and client portions of international limousine service company.
- ELTPR Company, Downingtown, PA, Provide graphics support for Internal Communications consultant; provide consulting services including the development of a bronze statue for leading executive.
- General Electric, Burlington, VT, Produce Illustrated Parts Breakdowns (IPBs) for weapons systems.
- General Electric, Syracuse, NY, Produce Illustrated Parts Breakdowns (IPBs) for RADAR and SONAR shipboard systems.
- General Electric, Ft. Washington, PA, Produce technical manuals for mobile command units (used in Desert Storm).
- Sperry, Inc., Blue Bell, PA, Provide illustrated parts breakdown for water treatment equipment and sites.
- Graphic Packaging Corp., Wayne, PA, Produce control room project management documentation.
- SPD Technologies, Philadelphia, PA, Develop illustrated Parts Breakdowns (IPBs) and Parts Listing tables for shipboard circuit breaker arrays.
- Environmental Audits, Lionville, PA, Create reports for environment auditing and analysis groups.
- Centocor Corporation, Great Valley, PA, Create text for medical systems corporation; oversee conversion of all written documents from Wang word processing to WordPerfect on the mainframe.
- National Committee for Clinical Laboratory Standards, Great Valley, PA, Create text for database inclusion.
- Kulicke and Soffa Industries, Willow Grove, PA, Update existing manuals for newly configured wire bonding (chip) machine; update technical illustrations to match new configuration.
- ISC Technologies, Lancaster, PA, Produce hardware specifications for Instrumented Tactical Range (ITR) development program.
- Dollar Financial Group, Berwyn, PA, Write task-intensive user manuals for check cashing Windows 3.1 workstations.
- Vertol Helicopters, Morton, PA, Produce helicopter models for client presentations.
- Beinstein Associates, Inc., Warrington, PA, Produce content documents for Artificial Intelligence (AI) process control marketing manuals.
- Vertol/Boeing, Ridley Park, PA, Produce illustrations and presentations for Audio Visual Arts group; serve as a member of production group responding to multiple government Request for Proposals (RFPs); proposals included UTTAS; LAMPS; Heavy-Lift; Surface Transportations; B-105; Tilt Wing, and others.
- Boeing Helicopters, Essington, PA, Produce presentations for program offices; participation in program control room presentations; technical writing, illustration and editing; provide instrumentation isometric illustrations for Production Illustration Group.
- SPRET, Inc., Baltimore, MD, Produce full-color art presentations of pewter beltbuckles.
- Martin Marrieta Aerospace, Essex, MD, Produce Maintenance Requirement Cards (MRCs) for guided missile cruisers and other vessels.
- Roy F. Weston, Environmental Engineers, West Chester, PA, Produce illustrations to support environmental reports.
- Betz Environmental Engineering, Plymouth Meeting, PA, Produce isometric illustrations for environmental systems.
- Sleighton School, Delaware County, PA, Produce cartoons and other art for camera-ready brochures; serve as Community Service Director (Liz).
- All American Engineering, Newark, DE, Produce technical manuals (art and text) for aircraft arresting and launching systems; attend all in-process reviews.
- M&M Mars Candy Company, Cleveland, TN, Produce training, repair, and operation manuals (art and text) for candy wrapping systems, packaging product lines that included TWIX and SUMMIT bars; attend all technical meetings with corporate representatives; provide prototype illustrations for senior packaging designer, Ira Green.
- Sun Company, Radnor, PA, Produce executive-level presentations for management and executive level; participate in development of corporate bronze sculpture by Norman Nemeth of West Chester, PA.
- Robotrac, Inc., Bethlehem, PA, Produce content documents for five automotive materiel handling systems (AMHS) manuals; produce all supporting illustrations.
- American Electronics Laboratory (AEL), Lansdale, PA, Produce manuals and/or parts lists for electronic equipment, communications device to ATA-100 specifications; New Look, IPB specifications; and Measures and Countermeasures systems and arrays.
- Sun Information Services Company (SIS), Radnor and King of Prussia, PA, Provide logistical technical information manuals and other forms of support for Administrative Services Department; produce presentations within Technical Publications Department; provide 60 full-color 16 inch by 20 inch pieces of original art to reward all major United Way contributors.
- IDEAS, Inc., Philadelphia, PA, Produce public relations and advertising material for use in the commercial boating industry, supporting Pacemaker Yachts, Egg Harbor Yachts, Ray Jefferson electronics, Clark Boats, plus
Baltimore Copper Paints and attend national boat shows as representative; edit Women in Boating Magazine; produce technical art for clients.
- Motorola (General Instruments), Horsham, PA, Provide technical manual support and help products for broadband cable equipment and services; produce disaster recovery and environmental health and safety manuals; create templates for FrameMaker and train in RoboHelp 2000 and FrameMaker 5.5.
- DuPont Company, Wilmington, DE, Produce isometric illustrations and parts lists for medical imaging systems.
The Lord's Tree of Eden, Number 22 of over 60 others